Sabaah_A
Employee
Employee
since ‎01-26-2024
‎07-18-2025

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Toll-Free sender verification is a lightweight registration process where customers’ business information and use cases are submitted to the wireless carriers in order to verify the business is who they say they are, with the end goal of weeding out ...
No, once you port away your toll-free number, Sinch no longer has control over the phone number. It will be up to your new carrier to provide voice and/or SMS services. It is also the responsibility of your new carrier to ensure the proper execution ...
Starting on May 15, 2025, the Toll-Free Verification rejection codes will be increased from 38 codes to 80 codes. This is being done to provide clearer, more detailed reasons why a Toll-Free verification submission may be rejected and help cut down o...
Here are the top reasons Sinch may reject your campaign, and what you should do to avoid them: Insufficient opt-in: This means that you failed to convey how you get consent from the end user to send messages. Make sure you show the opt-in from the en...
Each of the below are rejection reasons due to forbidden messaging categories and are therefore ineligible for resubmission for Toll-Free Verification. Please note that in addition to Toll-Free Messaging content restrictions, any use cases that viola...