Sinch Community

This video covers how to change routing on your toll free inventory directly in the Inteliquent Customer Portal:      You can change the routing option for a toll-free number, disconnect a toll-free number, modify the toll-free number note, add, modify, or remove call forwarding and add, modify, or remove DNIS. ... View more

This video discusses how to modify features on your toll free numbers directly in the Inteliquent customer portal:     You can add, update, or remove features on your toll free numbers including CNAM, E911 and Messaging. Keep in mind that adding features via the portal allows for up to only 5 unique values. If you have more than that, you will use the file upload option. ... View more

This video discusses how to modify features on your toll free numbers using the file upload option in the Inteliquent customer portal:     You can add, update, or remove features on your toll free numbers including CNAM dips, CNAM storage, E911 and Messaging. ... View more

This video discusses how to port your existing toll free inventory from your current provider over to Inteliquent. You can paste up to 1000 toll free numbers when using the portal entry method, however, you can only enter five unique values for number features using the portal. If you have more than five unique values for the toll-free number features, select the file upload option.   ... View more

This video discusses how to load your existing toll free inventory to the Inteliquent network. If you are the RespOrg for your toll-free numbers, you can move them to the Inteliquent network for voice routing while still maintaining your RespOrg status.     ... View more

This video shows you how to order new toll free numbers directly in the Inteliquent portal in just a few clicks. You can add DNIS (Dialed Number Identification Service), CNAM dip and storage, E911 and messaging features, as well as TN NOTES to your toll free numbers.   ... View more

This brief video covers how to request toll free numbers in bulk. If you need to order more than 200 toll free numbers, you can use the REQUEST TOLL FREE option which will send a request to our Toll Free team who will work to fill your order.     ... View more

This brief video reviews the toll free number inventory search capabilities of the Inteliquent customer portal. The Search Assigned Toll Free Inventory functionality is extremely powerful. You can search your inventory various criteria, such as to which route label the number is assigned or which numbers have CNAM, E911 or messaging provisioned. Alternatively, if you are looking for information on specific toll-free numbers, you can select paste numbers and then enter the ten-digit toll-free numbers into the search box.     ... View more

This video talks about how to modify routing on your toll free number inventory using the file upload option.  You can change the routing option for a toll-free number, disconnect a toll-free number, modify the toll-free number note, add, modify, or remove call forwarding and add, modify, or remove DNIS. The file upload option is desirable if you need to make multiple changes to multiple numbers.     ... View more

This video covers how to port numbers to your account via the Inteliquent Customer Portal. You can paste up to 5000 numbers when using the portal entry method, however, keep in mind that you can only enter five unique values for LOAs or number features using the portal. So, if you have more than five unique values for LOAs or number features, you will need to use the file upload option. Check out the “Port-In Numbers via file upload” module for more detailed information on using this option.   ... View more

This video covers how to port numbers to your account via file upload through the Inteliquent Customer Portal. Inteliquent offers project pricing for bulk ports over 200 numbers from a single losing service provider. Bulk projects are worked by Inteliquent porting staff on your behalf. If you would like to request project pricing, email bulkLNPpricingrequest@inteliquent.com with your list of numbers to port attached and our team will analyze the file and get back to you with proposed pricing. Simply respond back with your acceptance and guidance on desired porting schedule and our team will take it from there.   ... View more

This video discusses the Check Service Availability feature in the Inteliquent Customer Portal. Before creating a port-in order, it is advisable to use the CHECK SERVICE AVAILABILTY which allows you to look up the current carrier, associated LRN, portability status and reason, if not portable, and to which rate center tier the number would port. These results can be exported or an order can be generated directly from the results. There is no charge for this feature.   ... View more

This video covers the CSR lookup tool in the Inteliquent Customer Portal. This tool allows you to obtain Customer Service Record or CSR information on numbers with over 40 carriers participating in real-time lookups. This information can be extremely helpful in ensuring smooth ports. There is no monthly recurring cost for this service – it is a usage-based, pay-per-query service.     ... View more

This video discusses how to modify features on your ten-digit telephone numbers directly in the Inteliquent customer portal. You can add, update, or remove features on your telephone numbers including CNAM dips, CNAM storage, Directory Listing, E911 and Messaging.     ... View more

This video discusses how to modify routing and internal data points, including port out PIN and number note, on your ten-digit telephone numbers directly in the Inteliquent customer portal. You can change the trunk group where a TN routes, disconnect a number, modify, or remove port out pins, modify the TN note, modify, or remove call forwarding and add or remove messaging campaigns.     ... View more