Bill_Balvanz
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since ‎05-16-2023
‎06-30-2025

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Cloud Business Fax provides the convenience of a private fax machine right in your browser. Hosted Fax is managed in the web-based Customer Administration Portal. Sending Fax Any user given access to Hosted Fax can easily send a fax from either the C...
To cancel an enterprise in Atlas, you can follow these steps. Note: This is an irreversible process. Once you have sent the order to cancel, it cannot be undone. The only thing you can do is rebuild the customer from scratch. In Atlas, go to the Cust...
The first thing to note is that each Akixi report is designed with a very specific purpose, they are not just different ways of showing the same data. As such, you need to be clear on what exactly you are looking to show before you decide which repor...
The Agent Time On Report is useful to see how much time the agents have spent signed in to take calls. This can sometimes see use as a payroll tool. There are only a few KPI that are critical to this report, of course others can be added as you need....
This document will be useful to align the Legacy Broadsoft KPI field name to those found in Akixi. The Akixi Path column shows how to find the metric within the Add Field menu. This article has been published in an incomplete form to provide informat...