Phone numbers that a mobile operator has taken out of service for an end user, the reason for that can be that the end user has switched operators or has closed their account.
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Monthly Active Users - A measurement of usage, the number of users who use the app or service at least once per month. Contrasts to Daily Active User (DAU) – a measurement of daily usage.
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Daily Active Users - the number of users who use the app or service at least once per day. Contrasts to Monthly Active Users (MAU) – a measurement of monthly usage.
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The Cellular Telecommunications & Internet Association is an international non-profit membership organization representing the U.S. wireless communications industry since 1984. Members include wireless carriers and their suppliers, as well as providers and manufacturers of wireless data services and products. More information can be found on their website: https://ctia.org.
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Call to Action. The call-to-action for a single-message program can be simple. The primary purpose of disclosures is to ensure a consumer consents to receive a text message and understands the nature of the program. This must include Product description, Complete terms and conditions, link to terms and conditions and Privacy policy or link to privacy policy “Message and data rates may apply” disclosure.
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The Common Short Code Administration (CSCA) is an organization designated by the CTIA to administer short codes in the United States. Companies can lease a short code directly from the CSCA or alternatively order one from Sinch.
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Communications Platform as a Service (CPaaS) is a cloud based platform that enables developers to add real-time communication features (such as Voice, Video and SMS) into their own applications without needing to build backend infrastructure and interfaces.
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Coverage is a term used to describe where (what countries and regions) and which mobile operators your account or service can use for sending and or receiving messages. To understand the coverage available on your account, log in and select pricing for the service you wish to get coverage information on. Coverage can fluctuate over time depending on market changes.
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Watch the video to learn how to set up your RCS Business Agent from
start to finish with this step-by-step walkthrough. Follow along as we
cover agent customization, experience configuration, and testing. This
comprehensive guide shows you the entire...
Watch the video below to learn everything you need to know about
handling metadata in Conversation API: This comprehensive tutorial
breaks down how metadata works across messages, conversations, and
contacts. You'll learn: Different types of metadata...
Watch our video below to discover how RCS (Rich Communication Services)
is expanding what's possible with business messaging by enabling more
engaging, interactive, and secure customer experiences right in their
native messaging inbox: The video show...
When trying to sign up or register for a new Sinch account, to ensure
your sign-up process is as smooth as possible, we recommend you use your
company/business email address and where possible avoid free mail email
addresses. Using free email address...
To create a new Access Key: Log in to the Sinch Build Dashboard and
select your profile icon in the top right corner. Your profile menu is
displayed:Click the Access Keys option. The Access keys page is
displayed:This page shows your project(s) and c...
Hi Glenn, Currently we do not have a Project API available for external
use, but we do have one in development - so watch this space. If you
have any specific requirements or need that please reach out to Sinch
Support who should be able to advise yo...
Hi,A valid and verifiable email address is required when creating a
Sinch account on the Sinch Customer Dashboard. If you are encountering
this error after providing a valid email address, we recommend you
contact our online team (onlineteam@sinch.co...
