Shahzad_Ismail
Community Manager
Community Manager
since ‎02-25-2013
Online

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There are several reasons Automatic Recharge (auto-recharge) may fail to activate: Negative balance: If the account enters a negative balance, only an autoblock notification is sent. The customer must top up manually in this case – refer to Adding cr...
If you are experiencing issues with the Automatic Recharge (or auto top up) not working, please review the following guidelines: Ensure the account has a sufficient available balance. Review the average daily spend to confirm the credit threshold is ...
RCS is not tied to or part of 10DLC compliance and requirements, but it does follow a comparable flow. If you want SMS fallback for RCS business messages and plan to register an RCS Agent and a new 10DLC number, you will have to complete registration...
Sinch Conversation API allows you to send messages on one or across multiple messaging channels. Once you have configured channels, you can reorder the channels according to preferences and priorities. To learn more about how and why you may want to ...
The process and timeframes for launching RCS Agents vary by region and carrier. The best way to ensure a quick and smooth launch is to ensure all guidelines are followed and all required information is provided in a timely manner. Note: RCS requireme...