In order to use the Sinch Instagram service, a business must contract the Sinch Conversation API. This will allow you to provision the Sinch Instagram service through the creation of a Conversation API app and the configuration of the Instagram channel on that app.
It is also recommended that the business have a human agent (customer care) platform. This could be Sinch Contact Pro, the business' own customer care platform, or a third-party customer care platform. Along with one of these customer care platforms, the client can use the optional Sinch Chatlayer platform for automating responses to end-users.
The Sinch Developer Documentation site contains comprehensive documentation and tutorials, which show you how to integrate with the Instagram platform using the Sinch Conversation API.
Learn more about the Sinch Messenger API for Instagram.
