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I can't make calls using the voice API

ionut24
Occasional Contributor
I try to make a call to a phone number using the test phone number that supports the Voice API but the call is not made, instead the SMS part works. The credit is sufficient.
14 REPLIES 14

Alex_Sberna
Employee
Employee

In the dashboard when you make the call, did you see a response in the console?

Alex_Sberna_0-1714760691341.png

 

Alex Sberna, Documentation Engineer

ionut24
Occasional Contributor
I see only Error as response message and {}

Alex_Sberna
Employee
Employee

Did the error have any HTTP status codes or anything else helpful, or just the curly brackets?

Alex Sberna, Documentation Engineer

ionut24
Occasional Contributor
Just curly brackets, nothing helpful.

It looks like perhaps there's something going on with the dashboard at the moment, so you may give it some time and try again later. If you still want to try to test the API now and see if you can make calls, I would try one of the Voice getting started guides I mentioned earlier, and hopefully you might get a more helpful error message that we can troubleshoot.
Otherwise, I would suggest raising a support ticket to get more help with the dashboard.

Alex Sberna, Documentation Engineer