When opening a BO report in Chrome or Edge version 110+, the web page gets stuck at "Retrieving Data" and keeps loading indefinitely.
This issue is caused by a defect in Google Chrome Version 110+ or Microsoft Edge Version 110+ frame APIs. SAP and Chromium project are working on a fix.
https://answers.sap.com/questions/13813042/web-intelligence-42-issue-with-chrome-and-edge-110.html
As a workaround, use:
- non-Chromium browser (Firefox, IE11, Safari)
or
- the previous version of Chrome or Edge
For cloud customers:
Subscribe to updates at https://status.sinch.com/incidents/jv0kbspdvlqg.
For on-premise customers:
For more information, see the SAP Note 3299450.
