Symptoms
Notification popup isn't shown when there's an incoming conversation on your Windows workstation.
Solution
- Go to your browser's notification settings:
-Chrome: Settings > Privacy and security > Site settings > Permissions > Notifications
-Edge: Settings > Cookies and Site permissions > Notifications
-Firefox: Settings > Privacy & Settings > Permissions > Notifications - Enable notification sending.
- Add Communication Panel URL as an allowed site.
- Confirm your notification behaviour from Windows Settings > System > Notifications & actions.
![Nina_Makkonen_0-1672237658518.png Nina_Makkonen_0-1672237658518.png](https://community.sinch.com/t5/image/serverpage/image-id/2571iED4F8BC8DBAB84D7/image-size/medium?v=v2&px=400)