How long does it take to get a 10DLC live?

[Jonathan_Vimont]

There are four common scenarios with various timelines depending on the complexity of the process:

1. Customer creates 10DLC brand and campaign registration (via customer dashboard or Campaign Registration API) and buys a number from Sinch:  3-5 business days*
   • Sinch reviews and approves the campaign
   • Sinch registers brand and campaign in The Campaign Registry (TCR)
   • Sinch provisions the number for the 10DLC campaign in industry routing databases and in carrier platforms
2. Customer handles 10DLC campaign registration in TCR and buys a number from Sinch:  3-5 business days*
   • Customer registers brand and campaign in TCR and selects Sinch as their "connectivity partner" (CNP)
   • Sinch reviews and accepts the campaign
   • Customer configures number with TCR campaign ID (via customer dashboard or Numbers API)
   • Sinch provisions the number for the 10DLC campaign in industry routing databases and in carrier platforms
3. Customer creates 10DLC brand and campaign registration (via customer dashboard or Campaign Registration API) and wants to port or host number their existing number: 3-5 business days* 
   
   • Sinch reviews and approves the campaign
   • Sinch registers brand and campaign in The Campaign Registry (TCR)
   • Sinch provisions the number for the 10DLC campaign in industry routing databases and in carrier platforms
4. Customer handles 10DLC campaign registration in TCR and wants to port or host their existing number: 3-5 business days*
   
   • Customer registers brand and campaign in TCR and selects Sinch as their "connectivity partner" (CNP)
   • Sinch reviews and accepts the campaign
   • Customer configures number with TCR campaign ID (via customer dashboard or Numbers API)
   • Sinch provisions the number for the 10DLC campaign in industry routing databases and in carrier platforms

*Sinch is currently processing a higher than normal volume of campaign review requests, which may result in a delay in approval and launch times. 

Visit the Sinch 10DLC Product Page to learn more or if you need more help with 10DLC or have any questions, contact Sinch, who will be happy help!