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Numbers & Connectivity
10DLC, Toll-Free Numbers (TFN), Virtual Numbers
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Knowledge Base Articles
10DLC
(31 Articles)
10DLC Compliance Guidance
10DLC Penalty Fines - Frequently Asked Questions
Is it possible for a customer to be denied a 10DLC? If so, what criteria would qualify a customer/company to be denied?
What is Snowshoeing?
What is 10DLC Verification and Vetting?
Toll-Free Numbers (TFN)
(32 Articles)
What type of consent is required for 2FA or OTP message programs on TFN?
How do I submit my TFNs for verification in bulk?
Toll-Free Verified Sender Form
What content is not allowed to be sent from a Toll-Free number?
What opt-in documentation is required for Toll-Free sender verification?
Virtual Numbers
(20 Articles)
Which type of virtual number do I need?
What is a project and where do I find the key and secret?
How can I add a verified number to my account?
How can I go live with my Sinch number?
How can I find information about messaging for each country?