There are four common scenarios with various timelines depending on the complexity of the process:
- Customer submits 10DLC registration form to Sinch and requests new number(s): 1-3 business days
- Sinch registers brand and campaign(s) via The Campaign Registry (TCR)
- Sinch procures number(s)
- Sinch activates number(s) with 10DLC campaign in industry databases/MNOs
- Customer submits 10DLC registration form to Sinch and wants to text-enable existing number(s): 3-5 business days
- Customer purchases Long Codes and provides them to Sinch, along with Letter of Authorization for Text Enablement
- Sinch registers brand and campaign(s) via The Campaign Registry (TCR)
- Sinch schedules migration with current provider (if applicable)
- Sinch activates number(s) with 10DLC campaign in industry databases/MNOs
- Customer handles 10DLC campaign registration and wants to text-enable existing number(s): 3-5 business days
- Customer purchases Long Codes and provides them to Sinch, along with Letter of Authorization for Text Enablement
- Customer registers brand and campaign(s) via The Campaign Registry (TCR) and selects Sinch as their ‘connectivity partner’ or Direct Connect Aggregator (DCA)
- Customer provides Sinch with number(s), 10DLC campaign ID(s)
- Sinch reviews and accepts the campaign(s)
- Sinch schedules migration with a current provider (if applicable)
- Sinch activates number(s) with 10DLC campaign in industry databases/MNOs
- Customer handles number procurement and campaign registration, but would like to use Sinch as their secondary provider: 3-5 business days
- Customer registers brand and campaign(s) via The Campaign Registry (TCR) and selects Sinch as their ‘connectivity partner’ or Direct Connect Aggregator (DCA)
- Customer provides Sinch with number(s), 10DLC campaign ID(s) and NetNumber ID (NNID) (if holding their own NNID)
- Sinch reviews and accepts the campaign(s)
- Sinch activates number(s) with 10DLC campaign in industry databases/MNOs
Visit the Sinch 10DLC Product Page to learn more or if you need more help with 10DLC or have any questions, contact Sinch, who will be happy help!
