since ‎05-11-2023

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  • 10 Posts
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User Activity

Hi team, Our users log on using SSO. The field logon name under Authentication of user details in System configurator has been misused in the past for something else, and I want to terminate that. Can we over an export/import clear the logon name fie...
Hi, Just wondering; would Sinch Contact Pro also be available in a web browser? We have the cloud version V10.0 and it is so slow and becomes unresponsive many times a day. With a web browser it would probably be faster and more stable. Thanks.
Hi Community, This question must be an easy one, yet, I couldn't find an answer here in the community or documentation. We want to clean up our (cloud) system from old queues, queue groups, roles, schedules, calendars, users, user groups etc. When I ...
Hi, How do I enable a supervisor to silent monitor calls from his agents in Sinch Cloud v10.0? Documentation does not provide the required info. (Or I did not find it) Thanks
Hi Community, I am looking for an XML script that during opening hours from 9 to 12 and from 1 to 5, I offer an IVR menu with 3 options, but during lunch from 12 to 1 an IVR with only 2 options. I don't want to use schedules or other, but want to rou...
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