Promotion tools allow you to create entry points for customers to access
your channels and interact with you through Sinch Engage. You can find
promotion tools at Settings > Project > Promotion Tools. Only admins can
access Promotion tools. Active ch...
Only admins can connect channels in Sinch Engage. Before connecting
Facebook, you must have: a Facebook accountFor instructions, see How do
I create a Facebook account . a Facebook page and admin rights to itFor
instructions, see Create a Facebook Pa...
Webchat is a channel that allows you to handle conversations coming in
from customers through a widget placed on your web site. The Webchat
channel is activated by default for all projects. Only admins can
connect channels in Engage. To connect Webch...
Engage uses Meta's embedded signup tool to handle your onboarding
process, cutting lead time from days to minutes. In the four-step signup
flow, you can manage Business Accounts for both Meta and WhatsApp,
manage WhatsApp Business Profiles, and compl...
Only admins can connect channels in Engage. Before connecting
Instragram, you must have: a Facebook accountFor instructions, see How
do I create a Facebook account . a Facebook page and admin rights to
itFor instructions, see Create a Facebook Page f...
Hello,Web Chat our online chat solution is available for all of our
customers by default.This channel has always been enabled by default but
it was not previously clearly stated. No impact or change needed on your
side. We encourage you to take a loo...
