The following are some FAQ related to the Adobe Classic Campaign for
SMPP: Q: Why I am not getting delivery reports/SRs in Adobe Campaign? A:
Ensure the regex under "Extraction regex of the ID/status in the SR" are
configured in line with what is men...
Note: Before you get started, please ensure you have your CAD (Customer
Account Details) document ready. If you do not have a copy, please
request one from your Sinch Account Manager. This article outlines and
describes the settings that are necessar...
Here is a list of information that is helpful to include when opening a
ticket with the Sinch Support Team: Samples. This is often the most
crucial piece of any investigation. This could be a Message ID, a batch
ID or an MSISDN. We are at this point ...
This article outlines some of the more common mistakes when using SMPP
and can serve as a checklist of common misconfigurations.
Bind_Transmitter/Bind_Receiver/Bind_Transceiver: The interface_version,
must be declared, most often 0x34 if your ESME su...
Error codeDescriptionExplanation153Absent SubscriberSubscriber handset
not connected to the network. Likely turned off or outside the area of
coverage.150Unknown SubscriberThe MSISDN is not active with the
carrier300Invalid Destination AddressThe MSI...