Note: Before you get started, please ensure you have your CAD (Customer Account Details) document ready. If you do not have a copy, please request one from your Sinch Account Manager.
This article outlines and describes the settings that are necessary to configure Adobe Campaign Classic.
General Settings
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Label
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Friendly name of the channel.
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Channel
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Should be set to "Mobile (SMS)"
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Use the default options for all the other settings.
Mobile channel - Connection settings
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SMSC Implementation name
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Specify a meaningful name for this connection.
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Server
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The FQDN or IP of the Sinch SMSC you wish to connect to.
Your CAD will include this information.
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Port
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3600 for unencrypted SMPP
3601 for SMPP via TLS (Requires that "Enable TLS over SMPP" is enabled under "SMSC specificities")
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Account
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Known as the system_ID in the SMPP protocol. Equivalent to the username. Your CAD will include this information.
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Password
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Refer to your CAD.
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System type
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Leave this field empty.
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Number of MTA child connections
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Your CAD will mention how many connections your system_ID can use - this setting should be half of that. This is due to Campaign Classic being limited to using the TX/RX bind-method as compared to TRX.
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Mobile channel - SMPP channel settings
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Authorize character transliteration
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This setting can be ticked to allow Campaign to re-encode characters, for example "ê" to "e". More information is available in Adobes documentation
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Source number
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The "from" number or alpha of your messages. Also known as the originator. This can be a company name, a long number or short code.
We recommend keeping all alphas shorter than 11 characters.
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Source TON/NPI
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This value depends on the type of Source number set in the above section.
Refer to the Source address settings table showing common combinations in our Sinch Developer Documentation.
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Destination TON/NPI
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Always configured as 1/1, as Sinch only support messages to International MSISDNs.
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Service type
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Leave this field empty.
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Mobile channel- Throughput and delays
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Sending window
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The SMPP window size dictates how many unresponded PDUs are allowed. Best practice is to use the value in the CAD.
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Max MT throughput
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Must be configured with the value set in your CAD. If this is left at 0 you will see rejected messages which will in turn result in delayed messages.
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Time before reconnection
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No change needed – use the default setting.
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Expiration period of the MT
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No change needed – use the default setting.
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Bind timeout
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Set to 60 seconds.
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enquire_link period
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No change needed – use the default setting.
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Mobile channel - Mapping of encodings
Sinch use GSM-7 as the SMSC default alphabet. Therefore, the following Data_coding settings apply:
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Data_coding
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Encoding
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0
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GSM 03.38 (GSM-7)
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3
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ISO-8859-1
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8
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UCS2
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Mobile channel - SMSC specificities
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Activate message_payload
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This setting allows you to send larger payloads than normal.
Do not select this option.
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Send full phone number
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Do not select this option to ensure only digits are sent in the destination address.
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Bind TON/NPI
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Use the default setting 0/0
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Range of addresses
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Leave this field empty.
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Invalid ID acknowledge count
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Leave as 0.
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Extraction regex of the ID in the SR
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Set to: \b[iD][dD]:([a-fA-F0-9]{32,32})\b
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Extraction regex of the status in the SR
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Set to: \b[sS][tT][aA][tT]:([a-zA-Z0-9]{5,8})\b
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Regex applied to determine successful status
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Set to: ^DELIVRD
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Regex applied to determine error status
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Set to: ^(?:EXPIRED|DELETED|UNDELIV|UNKNOWN|REJECT)
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Extraction regex of the error code in the SR
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Set to: \b[eE][rR][rR]:([a-zA-Z0-9]{0,3})
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ID format in MT acknowledgment
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Do not modify
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ID format in the SR
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Do not modify
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SR ID or error code in optional field
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Leave unchecked
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SR ID or error code in text field
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Leave unchecked
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Service ID tag
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Leave this field empty
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Enable TLS over SMPP
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Should be enabled if port 3601 is set under "Mobile - Connection settings"
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Skip TLS certificate verification (insecure)
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Leave unchecked
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