Note: The content of this article is currently based on reported information and beta testing results. The iOS 26 feature set may still evolve before launch.
Apple’s upcoming iOS 26 release (which may occur on the 9th of September) introduces important changes to how text messages are displayed on iOS devices. This will likely impact brands that rely on SMS to reach consumers.
Reported new features include message screening for "Unknown Senders", call screening to filter spam calls, and spam reporting for voicemail. These new tools provide more robust spam protection, though users can manage settings to customize their filtering preferences.
This article details the filtering functionalities that are reportedly included with iOS 26, provides guidelines for message visibility, and discusses additional features that are reported to be included with the iOS update.
Apple has updated their Screen Unknown Senders functionality (previously known as Filter Unknown Senders) in iOS 26. When activated by users, this feature becomes a configurable setting in the Messages app. Messages from unrecognized senders (or numbers) are labeled as Unknown Senders.
In the earliest release of iOS 26, these messages were placed in a newly created folder labeled Unknown Senders. No corresponding notifications or previews are pushed for these types of messages. This means that even opted-in subscribers might miss a message unless your brand is recognized as a trusted sender or an action was completed to establish your brand as a trusted sender. To change these settings, iOS users must go to Settings > Messages and scroll down to the Message Filtering section.
The table below describes the locations in which messages may arrive in iOS 26:
Location | Description |
Main inbox | Trusted messages appear here normally. |
Unknown Senders | This folder is for messages from senders/numbers not in your contacts. It is useful for filtering out promotional messages. Note: This inbox appears if the corresponding toggle is activated (which is the default behavior). When activated, this functionality move messages from unknown senders to the Unknown Senders list while suppressing the corresponding notifications. |
Spam | This folder is for messages detected as outright scams or junk. Apple's on-device intelligence identifies these threats and automatically moves them to this folder. |
To prevent recipients from missing important messages, some messages may temporarily bypass iOS filtering. The Messages application will identify time-sensitive messages and surface them for users in the main conversation list for one hour (even if they are from unknown senders/numbers). These exceptions may include one-time passcodes, verification codes, order confirmations, and appointment alerts. Note that this is a significant shift from prior iOS versions.
Note: SMS visibility depends heavily on sender reputation, user interaction, and, ultimately, the Message Filtering settings for the device. This may vary in some situations and depends on several factors (for example, whether the user's device is new, what specific version of iOS 26 the device is running, etc.).
In addition to message screening, iOS 26 reportedly updates call screening and spam reporting functionalities.
Calling
Similar to message filtering, there are settings that manage filtering for calls. When enabled, the Screen Unknown Callers feature automatically screens unknown callers before notifying the user. Once the caller shares their name and the reason for their call, the device rings and displays a real-time transcript. The user can decide if they want to answer, ignore, or block.
Report Spam for voicemails
iOS 26 adds a new Report Spam button for voicemails from unknown numbers. This allows you to report unwanted or junk voicemails directly to Apple from the Phone app.
Sinch is actively testing iOS 26 betas to ensure brands can adapt smoothly. We recommend the following strategies to maintain visibility:
Sinch recommends you take the following actions to prepare for the release of iOS 26:
Review your current opt-in flows to ensure subscriber-initiated engagement where possible.
Add Contact Cards to your welcome journeys where possible.
Strengthen early subscriber engagement to build Known Sender recognition.
Note that Apple’s filtering logic may still evolve before launch. However, by preparing now with Sinch’s proven best practices, you can help ensure that your messages will remain front and center in iOS 26.
Below are additional new features that are reported to be included with the release of iOS 26:
Learn how to get started with SMS by watching this step-by-step tutorial. The video explains the basics of SMS and shows you how easy it is to send your first message with Sinch:
Sign up to the Sinch Build Dashboard and get started today or take a look at the Sinch SMS Product page to learn more about our SMS products.