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"Not enough credit" with status code 40200 in verification api

VipulJadvani
New Contributor

Hello,
I have set up Sinch SMS verification for phone numbers in one of my projects. It has been working fine until now, but suddenly I received an error on the verification API that says "not enough credit," with below response.

{ "errorCode": 40200, "message": "Not enough credit.", "reference": "reference number" }

Note: we have enough credit in sinch account. so will verification API require a separate credit amount? 

 

Thanks,

Vipul.

 

2 REPLIES 2

Alex_Sberna
Employee
Employee

Hi Vipul,

 

I contacted the Verification team for assistance and they asked if they could get your reference number or your verification request ID in order to look at the exact request on the backend. Would you please direct message me those numbers, and I can follow up with them?

Thanks,

Alex Sberna, Documentation Engineer

Hi @Alex,

 

I have sent you a message.

 

Thanks,

Vipul.