10DLC and Account questions

[volodymyr]

Hello, I have a few questions before using your product.

10DLC questions:

• what fields are required for 10dlc registration?
• what is an approval time?
• is it possible to resubmit the application?
• what is the chance of blocking Brand and what are the reasons?
• what is a cost per brand registration and campaign?
• do you have API for 10DLC for avoiding manual jobs?

Account questions:

• do you have the support of a sub-account (something similar to Twillio)?
• can we manage accounts via API?

[Shahzad_Ismail · Accepted solution]

 Hi Volodymyr,

Many thanks for your questions. You can find the answers to many of these questions by downloading the Sinch 10DLC Guide or by visiting the 10DLC knowledgebase on the Sinch Support Community.

For the answers to your other questions I have reached out to our 10DLC Product Manager and they will be following up with some more detailed answers to your questions.

Thanks and kind regards,

[Shahzad_Ismail]

Hi Volodymyr,

As promised here are some more detailed answers to your questions:

What fields are required for 10dlc registration?

10 DLC registration requires information about your business (brand), points of contact and use case (campaign). For details for the information required refer to the 10DLC Registration Form.

What is an approval time?

This is the time it will take for the TCR (THE Campaign Registry) to grant approval before you can start sending 10DLC messages.  Refer to the article: How long does it take to get a 10DLC live? - Sinch Community - 7039 for more information.

Is it possible to resubmit the application?

If you’re asking, will you need to resubmit the campaign and select Sinch as the connectivity partner as part of using Sinch as a new DCA, then yes, you will need to resubmit the campaign information into The Campaign Registry, and then select Sinch as the connectivity partner.

What is the chance of blocking Brand and what are the reasons?

Refer to the article: Messaging Safety Checklist for USA MNOs Sep 2022 - Sinch Community - 9732

What is a cost per brand registration and campaign?

Campaign registration is anywhere from $0.00 - $30.00 depending on your use case.  Contact a Sinch account manager for more details. 

Do you have API for 10DLC for avoiding manual jobs?

Depending on your needs, we have several ways to connect to Sinch for 10DLC messaging.  Here is a relevant article. We do not have a generally available API for Brand and Campaign registration, although it is on the roadmap.  Depending on how you plan to do Brand and Campaign registration however, you may not need it.  Contact Sinch so that we can review your use case.

Account questions:

Do you have the support of a sub-account (something similar to Twillio)?

Sinch supports sub projects. Refer to the How the Sinch account model works article on the Sinch Support Community for more information.

Can we manage accounts via API?

Currently we do not have an API for manipulating Sinch Accounts but this is on our roadmap.

Hope this helps! Please let us know if you need any further assistance.

Thanks and kind regards,