The Analytics page allows you to view various metrics relating to your Conversation API apps.
To access the Analytics page:
- Log in to the Sinch Customer Dashboard.
- Select Conversation API from the left menu and select the Analytics option. The Analytics page is displayed:
- You can filter the available data by time frame, apps, countries and channels. Click APPLY.
A series of reports are displayed which show the corresponding data:
The message data report, shows you the numbers of messages that were sent, received, or failed by day in the specified time frame:
Alternatively, you can view the message data by percentage in the form of a pie chart.
Channel distribution breaks down the percentage of messages sent per channel activated.
The Top 5 section shows you a list of the top five countries messages were sent to or received from. You can alternate between the sent and received messages by using the SENT/RECEIVED toggle.
To export all the message data to a CSV file, click EXPORT CSV in the top left corner of the page.