Yes! Multiple cost centers are best accomplished through separating each
one into a Sinch project in your Sinch account. Using the beta version
of the Customer Dashboard? Click here instead to access the project
section of your account. Learn more ab...
Your account manager is typically assigned when you create a new
dashboard account. Based on your business needs, your account manager
may occasionally switch. If there is active communication between you
and your account manager, you'll likely get a...
Payment Card Industry Data Security Standard. Also known as PCI DSS. In
our Fax API documentation, you’ll see “PCI” for short. These are
security standards for merchants and service providers that process,
store and transmit credit card holder data. ...
Business Associate Agreement. A written agreement outlining each party’s
responsibility for PHI. References to this are typically found in the
Fax API (Phaxio by Sinch).
Protected Health Information. When it comes to HIPAA compliance in the
US, PHI is the criteria for what is protected in regard to personal
health data.
That can be very frustrating! I'm sorry you're experiencing unwanted
messages. Opt-in and opt-out features in messaging are recognised good
industry practices and something we strongly recommend at Sinch. Our
developer documentation details how to se...
Great question! In the US, we do support number portability. In general,
portability of numbers depends on the country. To determine if Sinch
supports number portability for a certain country, use our Country
Information tool, and look under the Numb...
If you use our Country Information tool for SMS in the Sinch Customer
Dashboard, you can display information on each country. I looked at New
Zealand as an example and it says 2-way SMS is supported but that all
services must be approved in advance. ...
Thanks for using our Community Discussion Forum! If you could specify
the countries you're trying to reach and the products you're using, I'll
try to find out more information.
