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What kind of filesharing services are your contact centers using to share files with customers?

tobiasz
Occasional Contributor

I’m looking for a filesharing service where our agents can drag and drop or upload files to generate a URL. It would be good if that service also had extra security options like password protection and retention time.

 

By adding this as a third-party extension in Sinch Contact Center would be an excellent complement to out-of-the-box attachments.

 

Comment or send me a PM Robot Happy

 

Tobias Zackrisson
Elkjop Nordic AS
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