The Sinch 10DLC Onboarding Guide and NA 10DLC Onboarding and Migration Guide (see below) provide a comprehensive overview of the requirements and workflows for launching A2P (Application-to-Person) 1...
Bring your voice systems into the future with Elastic SIP Trunking. Explore the flexible set up, pay-as-you-go pricing, and seamless scalability in our latest demo video with Sinch Director of Produc...
SIP REFER is a method defined in the Session Initiation Protocol (SIP) that allows one endpoint in a call to instruct another endpoint to initiate a new SIP request to a third party. In pra...
Email to Text settings
For services such as Voicemail Email Notification, you can enter the text message email address in the field.
To send a text message via email, you must use a SM...
On Aug 5 2026, the Customer Administration Portal will be updated with enhancements and fixes.
Updates
Updated the new Call Tree with support for Hunt Groups
The new Call Tree...
10DLC Campaign Reviews
Sinch continues our focus on providing low-cost, high-quality solutions for our clients. As such, historically Sinch has absorbed various system & 3rd party costs associa...
The Sinch NA Toll-Free Numbers Onboarding Deck and the NA Toll-Free Numbers Guide documents describe the process for onboarding North American Toll-Free Numbers, with a supporting...
As your DCA partner in the messaging ecosystem, Sinch works directly with the mobile carriers to deliver A2P messaging traffic to customers. Our mobile carrier partners previously introduced "non-com...
Note: The content of this article is based on reported information and beta testing results. The iOS 26 feature set will still evolve with subsequent releases (e.g. iOS 26.1, iOS 26.2, etc).
&...
Onboarding for RCS is separated into two phases: RCS Agent Registration and RCS Agent Launch. Below are the country and carrier specific rules for these phases.
Review these before registe...
