Before you launch your US short code campaign, Sinch and US Carriers must review your brand and campaign. We make sure your message program aligns with carrier and industry requirements. Principally ...
The latest Sinch A2P 10DLC Carrier Reach List includes the SMS and MMS 10DLC reach lists for Sinch services. It includes relevant details about supported carriers, message capabilities and ...
CTIA and the US Short Code Registry introduced a new requirement for leasing short codes, necessitating all brands and customers to undergo vetting. Aegis Mobile has partnered with CTIA to authentica...
The file attached below contains the TLS certificate for the “api.sdi.sinch.com” domain. This TLS certificate is intended for customers who connect to our API services using the following FQDNs:
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If your Toll-Free verification request fails for eligible reasons, you can correct and resubmit your request. For a full list of eligible rejection reasons see below. If eligible, you can resubm...
Unverified toll-free numbers (TFNs) and Pending Verification toll-free numbers (TFNs) are subject to industry-wide message blocking. Unverified toll-free numbers are TFNs that have not completed the ...
Q: When are my invoices posted?
A: Invoices close at the end of each calendar month and are posted three to four business days later.
Q: Where can I find my invoices?
A: Your invoices ...
Here are the top reasons Sinch may reject your campaign, and what you should do to avoid them:
Insufficient opt-in: This means that you failed to convey how you get consent from the end ...
In order to port your toll-free number (TFN) to Sinch, complete the attached Sinch Letter of Authorization and send to your Sinch Account Manager, or contact Sinch if you hav...
