We are excited to share with you our Product Release Showcase for May 2025.
Topics covered in this video:
Evolving Customer Landscape
Overview of Customer Communication Cloud
Key Use Cases ...
Email to Text settings
For services such as Voicemail Email Notification, you can enter the text message email address in the field.
To send a text message via email, you must use a SM...
Before you launch your US short code campaign, Sinch and US Carriers must review your brand and campaign. We make sure your message program aligns with carrier and industry requirements. Principally ...
To lease a US short code, the CTIA and the US Short Code Registry now require brands and content providers to undergo vetting by providing their organization information. This information will be rev...
The latest Sinch A2P 10DLC Carrier Reach List includes the SMS and MMS 10DLC reach lists for Sinch services. It includes relevant details about supported carriers, message capabilities and ...
This article details the steps required to set up RCS for use with Sinch Conversation API.
Prerequisites
Before you can set up an RCS channel on the Conversation API...
On July 24, 2025, the Customer Administration Portal will be updated with enhancements and fixes.
Updates
Text-to-speech now supported for creating prompts
The Announcement Re...
The file attached below contains the TLS certificate for the “api.sdi.sinch.com” domain. This TLS certificate is intended for customers who connect to our API services using the following FQDNs:
...
Updates for officeXtend rolling out week of July 28, 2025
Updates will been released for the officeXtend mobile and desktop apps that includes various bug fixes, along with a feature updat...
