Bring your voice systems into the future with Elastic SIP Trunking. Explore the flexible set up, pay-as-you-go pricing, and seamless scalability in our latest demo video with Sinch Director of Produc...
SIP REFER is a method defined in the Session Initiation Protocol (SIP) that allows one endpoint in a call to instruct another endpoint to initiate a new SIP request to a third party. In pra...
The Sinch NA Toll-Free Numbers Onboarding Deck and the NA Toll-Free Numbers Guide documents describe the process for onboarding North American Toll-Free Numbers, with a supporting...
Email to Text settings
For services such as Voicemail Email Notification, you can enter the text message email address in the field.
To send a text message via email, you must use a SM...
Note: The content of this article is based on reported information and beta testing results. The iOS 26 feature set will still evolve with subsequent releases (e.g. iOS 26.1, iOS 26.2, etc).
&...
On June 18 2026, the Customer Administration Portal will be updated with enhancements and fixes.
Updates
Added new Call Tree tool for visually viewing call routing from any Auto...
On June 25 2026, the Customer Administration Portal will be updated with enhancements and fixes.
Updates
Insert a second of silence at the beginning of TTS generated prompts
W...
Product changes and fixes for Atlas
On June 25 2026, additional features and fixes will be added to the Atlas customer lifecycle management portal to improve user experience and functionality.
&n...
Onboarding for RCS is separated into two phases: RCS Agent Registration and RCS Agent Launch. Below are the country and carrier specific rules for these phases.
Review these before registe...
The Sinch 10DLC Onboarding Guide and NA 10DLC Onboarding and Migration Guide (see below) provide a comprehensive overview of the requirements and workflows for launching A2P (Application-to-Person) 1...
