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Before you can message a customer using WhatsApp, you must collect their opt-In (i.e. consent) to comply with both WhatsApp requirements and GDPR regulations.  This can be done via Online, SMS, Email etc.  


Please refer to the WhatsApp Opt-in Examples document for various opt-in examples.


Learn how you can send WhatsApp messages to your customers easily and securely using the Sinch WhatsApp Business API.

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Last update:
‎09-02-2022 04:28 AM
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