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The Sinch Solutions team provides customer service and onboarding support for customers in LATAM and North America.


Solutions Support - Regions of Operation 

The Sinch Solutions team provides Customer Service Support in the following regions for the following products: 

  • Latin America - WhatsApp (Wavy Campaigns), Chatlayer, SMS (Wavy Campaigns), Contact Pro 
  • North America - Chatlayer and WhatsApp (Wavy Campaigns) 
  • APAC and EMEA - Launching soon Chatlayer and WhatsApp (Wavy Campaigns). 

If you are a customer and need assistance, you can contact us to: request a service, relate a problem or an incident.  Learn about the Sinch Solutions Support Process.


Solution Onboarding - Regions of Operation 

The Sinch Solutions team offers Onboarding for the following products. 

  • Latin America - WhatsApp (Wavy Campaigns), Chatlayer, SMS (Wavy Campaigns), Contact Pro
  • North American - WhatsApp (Wavy Campaigns)
  • APAC - WhatsApp (Wavy Campaigns) 
  • EMEA - WhatsApp (Wavy Campaigns).

This services offered include: account setup and activation with Facebook, as well as a training about the Wavy Campaigns platform.  Learn more about Sinch Solutions Onboarding.


Supported Products 

Click the links below to learn more about the products the Sinch Solutions team supports: 

Version history
Last update:
‎12-01-2021 02:59 AM
Updated by: