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The Sinch Solutions team provides Onboarding on the following regions and products:   

  • APAC - WhatsApp (Wavy Campaigns) 
  • EMEA - WhatsApp (Wavy Campaigns)  
  • North American - WhatsApp (Wavy Campaigns) 
  • Latin America - WhatsApp (Wavy Campaigns), Chatlayer, SMS (Wavy Campaigns), Contact Pro. 

To learn how to request a WhatsApp account from the Sinch Solutions team, watch the video :



Please be aware of all the necessary information required and provide this requested info as soon as possible.


The detailed steps to onboard WhatsApp are outlined below: 


Step 1 - Register on the platform 

  • Click on Sign up option and register a valid email;  
  • Click on Send link;  
  • Go to your registered email inbox and accept the invitation sent to you;  
  • Set up a name for your account and a password.  

After successful registration, you can access Customer Service Global to generate your request. 


Step 2 - Select and fill in the form 


Step 3 - Accept the privacy policies 

  • Once you have completed all the information in the form, you must accept the "Privacy Policy" by checking the box and clicking Send. 


Step 4 - The ticket is generated 

  • A ticket number is immediately generated, which you can use to manage and follow up on your request.


Version history
Last update:
‎12-01-2021 02:28 AM
Updated by: