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Sinch Contact Center Support Process

Shahzad_Ismail
Community Manager
Community Manager

If you experience an issue with Sinch Contact Center and require support assistance, take the following steps:

 

Step 1

Search the various articles and FAQs in the Sinch Contact Center Support Knowledgebase to see if you can find a solution for your problem.

 

Step 2 If you are unable to find a suitable solution in support community, log a support ticket using the following portal: https://jira.digitalinterconnect.com/servicedesk/customer/portal/35

If you have not previously used the ticket portal, you will first need to register using the following link:
https://jira.digitalinterconnect.com/servicedesk/customer/portal/3/user/signup

 

 

Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch
0 REPLIES 0