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France SMS Guidelines

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Country Summary

Country

France

ISO Code

FR

Region

Europe

International Country Code

+33

Mobile Country Code

208

(Major) Mobile Operators – operators with over 1% market share

SFR

Orange France

Free Mobile

Bouygues Telecom

 


SMS Service Features


Mobile Number Portability (MNP)

Yes

1 Way Services (MT)

Yes

2 Way Services

   by short code (MO/MT)

Yes

   by shared short code (MO/MT)

Yes

   by long number (MO/MT)

Yes

Delivery Reports

Yes

Concatenated SMS

Yes

GSM Standard Encoding

Yes

GSM Extended Encoding

Yes

Unicode Encoding

Yes

Sender ID

   Alphanumeric Sender IDs?

Yes

   Sender ID Registration required?

No

   Specific Sender ID comments

N/A

 


Regulatory Compliance and Restrictions for SMS


Differentiation between Marketing vs Transactional traffic?

Yes

Marketing traffic is allowed on weekdays and Saturdays between 8 am and 10 pm. Not allowed on Sunday or a bank holidays.

Opt-in/Opt-out via SMS mandatory?

Yes

Regulatory Information

It is the customer’s responsibility to comply with all the rules and regulations as stated in the Code of Conduct and as specified by the operators themselves. Please refer to the material published by the relevant regulatory bodies.

Regulators

Further Reference

The af2m Ethics Commission dedicated to Business Messaging (BM) services adopted on May 29, 2024 a new charter applicable from September 1, 2024. The Business Messaging charter brings together the rules to be respected by all actors involved in sending or receiving messages within the framework of Business Messaging services (Push SMS A2P, conversational SMS Time2Chat and RCS). Please find this Charter in FR and EN through the following link.


While information is updated continuously, please contact your Sinch Account Manager for the latest country status and any specific needs. 

Version history
Last update:
‎09-30-2024 01:38 AM
Updated by: