New features and updates for the customer administration portal
On July 24th, 2023, the Customer Administration Portal will be updated with enhancements and fixes.
Updates
In this release, we are introducing three new seat packages that include Cisco Webex as the mobile, tablet and desktop soft client. This is not an integration solution to a customer that already has Cisco Webex. Instead, we are enabling you to buy the whole solution through us!
This is not just a soft client. This is a full collaboration suite including chat, audio/video conferencing, application and desktop sharing and much more.
The three new seat packages are the following:
- The Sinch Calling with Webex Basic package provides users with calling, up to 100 participants in meetings, a Personal Meeting Room, up to 2GB of message storage, full audio/video/desktop sharing and much more. With meeting durations limited to <40 minutes, this package is ideal for general users that need to do more ad-hoc meetings and sharing sessions.
- The Sinch Calling with Webex Standard package provides users with calling, up to 100 participants in meetings, a Personal Meeting Room, up to 5GB of message storage, full audio/video/desktop sharing, call-in numbers for meetings, meeting scheduling, integration to Microsoft and Google calendaring and much more. With meeting durations up to 24 hours, this package is ideally suited for managers or anyone needing to frequently schedule and host meetings. Note that Webex Basic users that join a meeting scheduled and hosted by Webex Standard or Premium users inherit the meeting duration of the Webex package hosting the meeting.
- With the Sinch Calling with Webex Premium offering, you get all the features of Webex Standard plus a top notch collaboration package supporting 1000 users in a single meeting, moderator controls, cloud recordings, transcription and many of the sophisticated features you expect in a product designed to host large scale webinars. This package is ideally suited for anyone that needs to present to small-to-large audiences like a pro.
Included with any of the Webex packages, you get all the standard features of our current Premium seat, supporting your choice of Poly or Yealink phones, or go pure client-only. This means you can still be in Hunt Groups, Call Centers or any other services we offer and use Webex as your soft client.
As we mentioned in our previous email, you will be asked to convert to either officeXtend or one of the Webex packages over the coming months. It's important to note that with this release, you will not be able to add new users that can use Voyant Connect as this product will be retired.
If you're interested in adding advanced collaboration capabilities, please contact us support@inteliquent.com to get started and review the FAQ page.
This is a fantastic opportunity for you to take advantage of the new features and improved user experience that Sinch Calling with Webex has to offer. Let's move forward together in this exciting new phase!