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Once you have a KakaoTalk Business Channel, you will need to provide Sinch with the following information to start onboarding process:

  • KakaoTalk Business Channel Name
  • KakaoTalk Business Channel (search) ID, please provide the ID as exactly appeared on the Korean page and has not been translated

You can find this information in your KakaoTalk Business Channel Manager -> Management -> Detailed settings page (상세 설정): 

Sinch settings page box.png

You will also need to make sure that your channel is searchable and is Public. You can find these settings in your Profile settings 프로필 설정 under the dashboard main page:


Sinch profile setttings.png

You will also need to provide the: 

  • contact phone number for the channel's administrator/master (there is only 1 master, and not a manager's number. You can find out who is the master 마스터 by going into Management -> Manager관리자)

Sinch will send a verification code to this number through KakaoTalk to validate the channel's ownership. This verification code will be valid for 7 days. 


Learn more

Version history
Last update:
‎01-31-2023 01:30 AM
Updated by: