The Sinch Instagram service supports the following features:
- Direct Messages - Direct messages sent by the user to the business.
- Story Mentions - Get alerts when a user mentions the business in a story.
- Quick Replies - Answer common questions. Set up to thirteen (13) automated quick replies.
- Product Templates - Send structured messages from Facebook product catalog
- Generic Templates - Send structured message that includes rich content and buttons
- Private Replies - Reply to comments made on branded posts with a single message.
Learn more about the Sinch Messenger API for Instagram.