Glossary
Comprehensive glossary of mobile industry terminology
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Service Level Agreement.
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A handheld device that integrates mobile phone capabilities with the more common features of a handheld computer or PDA. Smartphones allow users to store information, e-mail, install programs, along with using a mobile phone in one device.
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The ETSI (European Telecommunications Standards Institute) technical committee Special Mobile Group (SMG) has the primary responsibility within ETSI for coordinating some aspects of GSM.
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Short Message Service (SMS) - more commonly referred to as text messaging. An SMS message is 160 characters long. The two most common forms of SMS are Person-to-Person (P2P), where messages are exchanged between two mobile phones and Application-to-Person (A2P), where messages originate from a system or application and are sent to a mobile phone.
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Short Message Peer-to-Peer Protocol (SMPP) is an open message transfer protocol that enables users to interact with an SMSC. The protocol defines the information which needs to be exchanged between the user and the SMSC and the operations associated with the exchange of SMS messages. Every request made using SMPP has an associated response.   It is used primarily for connecting third-party services with SMSCs to enable various types of automated SMS services.
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A Short Message Service – Mobile Originating (SMS-MO) is an SMS sent from the SIM card.
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A Short Message Service – Mobile Terminating (SMS-MT) is an SMS received by the SIM card.
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Located in two geo-redundant data center sites in the Washington DC area and Chicago – this Digital Interconnect messaging hub processes all national US traffic (SMS traffic between carriers in the USA and Canada), along with some international traffic that is typically from US service providers / operators to operators outside of the USA/Canada marketplace.
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A message sent via a Short Message Service. 160 characters in length and most commonly referred to as a text (or txt).
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Short Message Service Center (SMSC) is a server connected to an SS7 Network whose role is to send and receive messages to and from recipient handsets. Often it operates in a “store and forward” configuration, but some carriers operate in a “forward only” or a “forward and store” configuration.
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The date/time the CONNECTION Process in the CONNECTION SERVER processed the MT.
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Simple Mail Transfer Protocol (SMTP)  is an internet standard communication protocol for electronic mail transmission . Mail servers and other message transfer agents use SMTP to send and receive mail messages.
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Simple Object Access Protocol (SOAP) A protocol used to exchange XML encoded messages over networks. Also referred to as SOAP.
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This refers to non-SMS enabled messaging apps such as WhatsApp, WeChat, Line, Tango, Facebook Messenger, and the many other messaging apps in the marketplace today.
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Spam is unsolicited, usually commercial or fraudulent mobile messages (SMS, MMS, social), typically sent to a large number of recipients.
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