Issue with callback response
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12-27-2022
05:08 AM
- last edited on
03-16-2023
04:58 AM
by
Shahzad_Ismail
Hello
We are testing in the test environment and we have an issue with the callback URL, this is our URL:
https://app-dev.tic.life/api/Webhook/Sinch
and this is our response:
{
"action": "allow"
}
but every time we get 42202 code and status 422
{
"errorCode":42202,
"message":"Invalid callback response.",
"reference":"5ee5c34f-31cf-4ee2-a5d6-76d62fa0a9d4"
}
"errorCode":42202,
"message":"Invalid callback response.",
"reference":"5ee5c34f-31cf-4ee2-a5d6-76d62fa0a9d4"
}
Please advise how to fix the issue
Thanks
Kamal Hamidi
1 REPLY 1
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12-27-2022 07:54 AM
Hi Kamal,
As this is a holiday period and as this looks like a support issue, the best way to address this is for you to contact the Sinch Support team, by either:
- Logging a support ticket on our Customer Ticketing Portal
- Email us at support@sinch.com.
Thanks and kind regards,
Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch
Head of Knowledge Management and Community Engagement, Sinch
