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Error 60 originator blocked

LaetiPlanity
New Contributor

‎08-25-2022 09:05 AM - last edited on ‎03-16-2023 05:10 AM by Community Manager

Hello !

My company use your API.
We sent a sms campaign but the sms were never received. When we check 2 numbers we see that it failed with Error 60 originator blocked. In the documentation I saw that it means "Campaign not active on AT&T". But I don't understand, can you explain me what happened ?

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Shahzad_Ismail
Community Manager
Community Manager

‎08-25-2022 11:00 AM - edited ‎08-25-2022 11:00 AM

Hi Laeti,

For this type of support question we recommend you contact the Sinch Support team who will investigate your issue and assist you.

Thanks and kind regards,

 

Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch
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