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Error 60 originator blocked

LaetiPlanity
New Contributor

Hello !

My company use your API.
We sent a sms campaign but the sms were never received. When we check 2 numbers we see that it failed with Error 60 originator blocked. In the documentation I saw that it means "Campaign not active on AT&T". But I don't understand, can you explain me what happened ?

1 REPLY 1

Shahzad_Ismail
Community Manager
Community Manager

Hi Laeti,

For this type of support question we recommend you contact the Sinch Support team who will investigate your issue and assist you.

Thanks and kind regards,

 

Shahzad Ismail
Head of Knowledge Management and Community Engagement, Sinch