Error 60 originator blocked

[LaetiPlanity]

Hello !

My company use your API.
We sent a sms campaign but the sms were never received. When we check 2 numbers we see that it failed with Error 60 originator blocked. In the documentation I saw that it means "Campaign not active on AT&T". But I don't understand, can you explain me what happened ?

[Shahzad_Ismail]

Hi Laeti,

For this type of support question we recommend you contact the Sinch Support team who will investigate your issue and assist you.

Thanks and kind regards,