What is an omni-channel template?

[Sam_Williams]

The Conversation API supports sending template messages where all or parts of the message content is pre-defined. The message templates can also contain dynamic content which is populated when sending the message using template parameters.

An omni-channel message template can be used to send messages on any channel supported by the Conversation API. Omni-channel messages can be created and managed using either the Template Management API or the Message Composer in the Sinch Customer Dashboard.

Learn more about working with Conversation API templates.

[#2]

Watch this demo video to get a feel for how to make the most of connected conversations using Conversation API and the easily accessible demo on the Sinch customer dashboard:

The video shows you how you can get stared with Sinch using one simple API to reach customers over multiple channels and deliver a mobile-first experience that's out of this world.

Useful Links:

• Conversation API Getting Started Guide - takes you through all the different steps of creating your first app with Conversation API.
• Sinch Developer Documentation - contains comprehensive documentation and tutorials, which show you how you can quickly create and configure your first Conversation API app. 
• Learn more about Sinch Conversation API.