The Conversation API supports sending template messages where all or parts of the message content is pre-defined. The message templates can also contain dynamic content which is populated when sending the message using template parameters.
An omni-channel message template can be used to send messages on any channel supported by the Conversation API. Omni-channel messages can be created and managed using either the Template Management API or the Message Composer in the Sinch Customer Dashboard.
Watch this demo video to get a feel for how to make the most of connected conversations using Conversation API and the easily accessible demo on the Sinch customer dashboard:
The video shows you how you can get stared with Sinch using one simple API to reach customers over multiple channels and deliver a mobile-first experience that's out of this world.
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