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The Conversation API supports sending template messages where all or parts of the message content is pre-defined. The message templates can also contain dynamic content which is populated when sending the message using template parameters.

An omni-channel message template can be used to send messages on any channel supported by the Conversation API. Omni-channel messages can be created and managed using either the Template Management API or the Message Composer in the Sinch Customer Dashboard.


Learn more about working with Conversation API templates.

Version history
Last update:
‎10-14-2022 07:57 PM
Updated by: