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Tauben_Tenty
Employees

All channels offer a ‘sent’ acknowledgement when message is delivered to the platform. Using these acknowledgements customers can create fallbacks based on delivery and read acknowledgements. The following table shows the type of acknowledgements, which are available for each channel:

 

 

SENT

RECEIVED

READ

 

Message received by platform

Message received by the apps on user’s device

User launched mobile/ social apps

SMS

 

 

 

WhatsApp

Yes

Yes

Yes

Facebook Messenger

Yes

Yes

Yes

Viber

Yes

Yes

Yes

 

Visit the Conversation API callbacks section of the Sinch Documentation site for more details about how acknowledgments or delivery reports work.

 

Learn more about Sinch Conversation API.

Version history
Last update:
‎04-30-2021 04:11 AM
Updated by: