Security is built-in “by Design”. The conversation API has been independently reviewed by a third-party security consultancy. Data is encrypted in transit and at rest before reaching the channel specific API’s where their service encryption is adopted.
Data retention policies are configurable for each Conversation API App. For further detail on the security architecture, please reach out to your Sinch Account Manager.
Watch this demo video to get a feel for how to make the most of connected conversations using Conversation API and the easily accessible demo on the Sinch customer dashboard:
The video shows you how you can get stared with Sinch using one simple API to reach customers over multiple channels and deliver a mobile-first experience that's out of this world.
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