Facebook Messenger allows users to communicate seamlessly with various contacts on Facebook, one of the most popular social media sites. A Facebook Page allows a business to reach a broad audience using built-in tools, including Messenger.
To use the Facebook Messenger channel with Conversation API, a Facebook Page must be connected to an existing Conversation API app. This allows the app to receive and send Messenger messages through the connected Facebook Page.
Note: You must be an admin of the Facebook Page you plan to connect to your Conversation API app. For more information on Page roles, see What are the different Page roles and what can they do?.
To connect a Facebook Page to a Conversation API app:
Warning: Deselecting any previously connected Facebook Pages in the list will remove the Facebook Page from the Conversation API app. For example, if you are setting up a Conversation API app, and an existing Conversation API app is already connected to a different Facebook Page, that Facebook Page is displayed as already selected and connected to Sinch. Deselecting this Facebook Page will invalidate your existing Conversation API app integration. |
Once the integration is ACTIVE, you can start using the Facebook Messenger channel on your Conversation API app.
Watch this demo video to get a feel for how to make the most of connected conversations using Conversation API and the easily accessible demo on the Sinch customer dashboard:
The video shows you how you can get stared with Sinch using one simple API to reach customers over multiple channels and deliver a mobile-first experience that's out of this world.
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