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Once per day our Contact center answers incoming calls by itself

nakdayan
New Contributor

Once per day our Contact center answers incoming calls by itself, but then we cannot continue with the call, the app seems to freeze. This problem started occurring last week, how can we solve it?

 

Thank you

Dayan Nakano - EXFO

1 REPLY 1

Nina_Makkonen
Employee
Employee

Hi,

 

I'm sorry to hear that you're experiencing issues with Contact Pro. To get assistance, please contact our support since they have the expertise to help resolve your issue.

 

Kind regards,
Nina