Dear Experts, We have an SAP Marketing Cloud license; therefore, we are using Sinch Email 365 as our ESP. My question is related to the new Email Deliverability Requirements, in specific the "one click unsubscribe button". In our SAP Marketing Cloud tenant, we have configured for Automatic Unsubscribe for Emails (List Unsubscribe) for that configuration we have used the email address that is presetted and recommended for customers with Sinch Email 365 (unsubscribe@eusmtp.email.sdi.sinch.com). But when we tested receiving an email, no unsubscribe button or any link in the email body or header of the email is visible. From Sinch Email 365, when using the email address what is the expected result? To enable the one click unsubscribe button is there any additional step we must configure? I thought only the email address was necessary for the unsubscribe button to be visible, but are we missing something? Thanks in advance, Rebeca.
... View more
