Note: This user was contacted via direct message and their issue was resolved. A summary of that resolution is included below for future reference.
In this case, the user was attempting to activate a free test number for a second project associated with their account.
Generally, the free test number is only available for a user's first project. If you require a free test number to be assigned to a project other than the initial project associated with your account upon account creation, please reach out to your account manager.
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