ipenalosa
New Contributor
since ‎03-17-2023
‎03-17-2023

User Statistics

  • 1 Posts
  • 0 Solutions
  • 0 Kudos given
  • 0 Kudos received

Re: Problems adding an user

by Community Manager in Discussion Forum
‎03-18-2023 04:25 AM
‎03-18-2023 04:25 AM
Hi Ivan, There may be an issue with the number you used for 2FA. Refer to the following article for details on how to update your 2FA number: How do I update my 2FA phone number in the Sinch customer dashboard?   The following article details how to invite users to the customer dashboard: How do I invite another user to my Sinch Customer Dashboard account?   If after reviewing the above information you are still experiencing issues, then please contact the Sinch Support team, by either: Logging a support ticket on our Customer Ticketing Portal Email: support@sinch.com. Thanks and kind regards, ... View more

User Activity

Problems adding an user

03-17-2023
I need to resend the invitation expired to a new member to my SINCH account, but there is no way to do it. I am trying to delete and create the user again or to add a new user but I am stuck because I am not receiving the 2FA text message. What can I...