03-17-2023 08:19 AM
I need to resend the invitation expired to a new member to my SINCH account, but there is no way to do it.
I am trying to delete and create the user again or to add a new user but I am stuck because I am not receiving the 2FA text message.
What can I do?
03-18-2023 04:25 AM - edited 03-18-2023 04:27 AM
There may be an issue with the number you used for 2FA. Refer to the following article for details on how to update your 2FA number: How do I update my 2FA phone number in the Sinch customer dashboard?
The following article details how to invite users to the customer dashboard: How do I invite another user to my Sinch Customer Dashboard account?
If after reviewing the above information you are still experiencing issues, then please contact the Sinch Support team, by either:
Thanks and kind regards,