Sinch Community

Hi Jukka , If I read this correct - Supervisor function for on-prem does not support supevisor function prior to release FP18. Im currently on FP18 and finding that the supervisor functions are all working except the silent listening. Is this perhaps a known issue. I'm on FP18 with the latest hotfixes as of 2 months back. Regards ... View more

Hi All,   Just to let everyone know I manage to get windows 2016 server ,  SQL 2019 working on Rls 7.0.17 for both Sinch DB and Reporting.  I then tried windows 2019 server with SQL 2019(enterprise) and that too is working on rls 7.0.17.  I also managed to get an existing SAP SQL 2012 Reporting DB imported into sql 2019 for historical reporting purposes and that too is working. The only issue we are having at the moment is that on server 2019 and sql2019 the DB cluster takes long to fail over - We logged a call with Microsoft who is assisting us in resolving this issue. On the windows 2016 server with SQL 2019 redundancy is working seamlessly.   I also need to thank Jukka for assisting with the reporting issue earlier when I was busy with Windows server 2016 and SQL 2019   Regards ... View more

Hi Jukka,   2019 SQL enterprise installed for Contact Center DB and working well so far. Installed SQL 2019 standard for reporting , however it installed with little concerns due to reporting being a separate install and not part of the roles as in SQL 2016 and older. The only thing  am struggling with is that no reports are visible or writing to the reporting database and the logs are clean. Ill keep at it for a while longer otherwise will revert to SQL 2016 for reporting. If you have any ideas please let me know.   Thanks Taariq ... View more

Thanks Jukka,   Is it then fair to say that its not supported but could work. Or is it confirmed that SQL 2019 will not work for RLS 17.   Regards Taariq ... View more

Hi Jukka , Hope you and the team are well.   Can you confirm if the latest version of ON prem supports Windows 2019 and SQL 2019?   Regards ... View more