The table below illustrates the WhatsApp features that are supported by both Sinch's standalone WhatsApp API and the WhatsApp channel of the Conversation API:
|
Outbound Message (Mobile Terminated) Features
|
Sinch Standalone WhatsApp API
|
Sinch Conversation API + WhatsApp
|
|
Text Messages
|
✔️
|
✔️
|
|
Audio Messages
|
✔️
|
✔️
|
|
Document Messages
|
✔️
|
✔️
|
|
Image Messages
|
✔️
|
✔️
|
|
Video Messages
|
✔️
|
✔️
|
|
Location Messages
|
✔️
|
✔️
|
|
Template Messages with Text
|
✔️
|
✔️
|
|
Template Messages with Image
|
✔️
|
✔️
|
|
Template Messages with Video
|
✔️
|
✔️
|
|
Template Messages with Document
|
✔️
|
✔️
|
|
Template Messages with Buttons
|
✔️
|
✔️
|
|
Sticker Messages
|
✔️
|
✔️
|
|
Sending Contacts (non-template message)
|
✔️
|
✔️
|
|
Interactive List Messages
|
✔️
|
✔️
|
|
Dynamic Reply Buttons
|
✔️
|
✔️ |
|
Interactive Single-Product Message (Product Catalog)
|
✔️
|
✔️
|
|
Interactive Multi-Product Message (Product Catalog)
|
✔️
|
✔️
|
Learn more about the Sinch WhatsApp Business API.
