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The table below illustrates the WhatsApp features that are supported by both Sinch's standalone WhatsApp API and the WhatsApp channel of the Conversation API:

 

Outbound Message (Mobile Terminated) Features

Sinch Standalone WhatsApp API

Sinch Conversation API + WhatsApp

Text Messages

✔️

✔️

Audio Messages

✔️

✔️

Document Messages

✔️

✔️

Image Messages

✔️

✔️

Video Messages

✔️

✔️

Location Messages

✔️

✔️

Template Messages with Text

✔️

✔️

Template Messages with Image

✔️

✔️

Template Messages with Video

✔️

✔️

Template Messages with Document

✔️

✔️

Template Messages with Buttons

✔️

✔️

Sticker Messages

✔️

✔️

Sending Contacts (non-template message)

✔️

✔️

Interactive List Messages

✔️

✔️

Dynamic Reply Buttons

✔️

✔️

Interactive Single-Product Message (Product Catalog)

✔️

✔️

Interactive Multi-Product Message (Product Catalog)

✔️

✔️

 

Learn more about the Sinch WhatsApp Business API.

Version history
Last update:
‎04-21-2022 03:06 PM
Updated by: