The table below illustrates the WhatsApp features that are supported by both Sinch's standalone WhatsApp API and the WhatsApp channel of the Conversation API:
Outbound Message (Mobile Terminated) Features |
Sinch Standalone WhatsApp API |
Sinch Conversation API + WhatsApp |
Text Messages |
✔️ |
✔️ |
Audio Messages |
✔️ |
✔️ |
Document Messages |
✔️ |
✔️ |
Image Messages |
✔️ |
✔️ |
Video Messages |
✔️ |
✔️ |
Location Messages |
✔️ |
✔️ |
Template Messages with Text |
✔️ |
✔️ |
Template Messages with Image |
✔️ |
✔️ |
Template Messages with Video |
✔️ |
✔️ |
Template Messages with Document |
✔️ |
✔️ |
Template Messages with Buttons |
✔️ |
✔️ |
Sticker Messages |
✔️ |
✔️ |
Sending Contacts (non-template message) |
✔️ |
✔️ |
Interactive List Messages |
✔️ |
✔️ |
Dynamic Reply Buttons |
✔️ |
✔️ |
Interactive Single-Product Message (Product Catalog) |
✔️ |
✔️ |
Interactive Multi-Product Message (Product Catalog) |
✔️ |
✔️ |