The table below illustrates the WhatsApp features that are supported by the WhatsApp channel of the Conversation AP.
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Outbound Message (Mobile Terminated) Features
|
Sinch Conversation API + WhatsApp
|
|
Text Messages
|
✔️
|
|
Audio Messages
|
✔️
|
|
Document Messages
|
✔️
|
|
Image Messages
|
✔️
|
|
Video Messages
|
✔️
|
|
Location Messages
|
✔️
|
|
Template Messages with Text
|
✔️
|
|
Template Messages with Image
|
✔️
|
|
Template Messages with Video
|
✔️
|
|
Template Messages with Document
|
✔️
|
|
Template Messages with Buttons
|
✔️
|
|
Template Messages with Location
|
✔️
|
|
Sticker Messages
|
✔️
|
|
Sending Contacts (non-template message)
|
✔️
|
|
Interactive List Messages
|
✔️
|
|
Dynamic Reply Buttons
|
✔️ |
|
Interactive Single-Product Message (Product Catalog)
|
✔️
|
|
Interactive Multi-Product Message (Product Catalog)
|
✔️
|
|
Meta Cloud API
|
✔️
|
|
WhatsApp Flows
|
✔️
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Learn more about the Sinch WhatsApp Business API.
