Note: As of September 30, 2023, the standalone WhatsApp API is no longer supported. New customers must use, and existing customers must migrate to, the WhatsApp channel of the Conversation API.
The table below illustrates the WhatsApp features that are supported by the WhatsApp channel of the Conversation AP.
|
Outbound Message (Mobile Terminated) Features
|
Sinch Conversation API + WhatsApp
|
|
Text Messages
|
✔️
|
|
Audio Messages
|
✔️
|
|
Document Messages
|
✔️
|
|
Image Messages
|
✔️
|
|
Video Messages
|
✔️
|
|
Location Messages
|
✔️
|
|
Template Messages with Text
|
✔️
|
|
Template Messages with Image
|
✔️
|
|
Template Messages with Video
|
✔️
|
|
Template Messages with Document
|
✔️
|
|
Template Messages with Buttons
|
✔️
|
|
Template Messages with Location
|
✔️
|
|
Sticker Messages
|
✔️
|
|
Sending Contacts (non-template message)
|
✔️
|
|
Interactive List Messages
|
✔️
|
|
Dynamic Reply Buttons
|
✔️ |
|
Interactive Single-Product Message (Product Catalog)
|
✔️
|
|
Interactive Multi-Product Message (Product Catalog)
|
✔️
|
|
Meta Cloud API
|
✔️
|
|
WhatsApp Flows
|
✔️
|
Learn more about the Sinch WhatsApp Business API.
