In the weekday and time fields, define the time window during which Webchat is available to your customers. Note: You can use a chatbot to answer your customers outside your opening hours, meaning that the channel can stay open even when human agents aren't available.
In the text field, enter the message to send to your customer when they contact you outside of the availability window.
Click Save. That's it! You've just configured your Webchat channel. Now, let's test it.